Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use our website or book a service, we may collect the following information:
- Contact Information: Name, email address, phone number, and service address.
- Payment Information: Processed securely through Stripe. We never store your credit card details on our servers.
- Service Details: Information about your property, pest concerns, and appointment preferences.
- Usage Data: Browser type, pages visited, and general interaction data to improve our website experience.
- Photos: Images submitted through our Pest Identifier tool are processed in real-time and are never stored.
2. How We Use Your Information
- To provide and schedule pest control services at your property.
- To process payments and send booking confirmations.
- To communicate with you about your service, including reminders and follow-ups.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers who assist with payment processing (Stripe), email delivery, and website hosting — solely to operate our business.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: